Monday, February 06, 2012

Testimonials from IntelliNet Clients



IntelliNet jumps to action when local city of 12,000 loses network.

IntelliNet provides the following services to this municipality:

  • Emergency Field  Service
  • Optimizing Industry Best Practices and Available Technologies.
  • IT Project Management
  • IT Staff Augmentation 
  • Documentation & Training

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IntelliNet helps keep global network efficient across four continents.

“IntelliNet has been providing 24x7x365 monitoring and performance analysis of our Global Enterprise Network for nearly five years. We found IntelliNet to be flexible in their approach and very accommodating to our unique needs.”  William G. Eline, Vice President and CIO

IntelliNet provides the following services to this Fortune 100 diversified global manufacturer:

  • 7+ years  Network Infrastructure Monitoring and Support
  • 5+ years Cisco Support
  • Network Assessments
  • Quality Assurance  Engagements

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County agency utilizes IntelliNet as their IT department.  Outsourcing IT to IntelliNet keeps this agency’s network running and costs down.    

IntelliNet provides the following services to this county agency:

  • Implement and support Avaya PBX for their Call Center
  • Provide daily support of their network and infrastructure
  • Provide end user support
  • Implement Microsoft Exchange
  • Implement new Application Server
  • Provide proactive support through monitoring critical

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IntelliNet helps Ohio’s largest health insurer expand business, improve services and cut costs.

"We have utilized nearly all of IntelliNet’s network management services and capabilities. We have been able to optimize our current staff while we expanded into new business activity. IntelliNet’s system performance monitoring service provides us critical information 24x7, on how well our end-user-experience is doing. By setting thresholds and monitoring application performance end-to-end, they help me and my staff continually improve our corporate service levels for users as well as customers.”  Ken Sidon, CIO

IntelliNet provides the following services to Ohio’s largest health insurer:

  • 10+ years  Network Infrastructure Monitoring and Support
  • 7+ years Help Desk/Break Fix Support
  • Network Assessments
  • eCommerce Development & Support
  • IT Project Management
  • IT Staff Augmentation 
  • OpenText RightFax Planning, Installation & Support
  • Documentation & Training

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IntelliNet helps improve performance and deliver outstanding customer service. 

IntelliNet provides the following services to this leading North American parts distributor:

  • 5+ Years Network Infrastructure Monitoring and Support
  • Network Infrastructure Triage engagements
  • Application Performance engagements
  • Lotus Notes Admin & Support
  • PC desktop support
  • Help Desk Support

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IntelliNet augments in-house IT staff to deliver results within budget.

“Our Active Directory and Lotus Notes projects were completed on time and within budget” Carroll Schloyer, Director of Information Technology.

IntelliNet provides the following services to the world’s largest manufacturer and distributor of personal and industrial products:

  • Active Directory Rollouts (20 states/2 years)
  • Lotus Notes Rollouts (10 states/6 mos)
  • Project Management
  • Client Services & support

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IntelliNet helps to provide money saving VoIP consulting and support. 

In addition to VoIP, IntelliNet provides the following services to this leading manufacturer of pressure sensitive technology and products.

  • VoIP consulting & Support
  • Lotus Notes Admin & Support
  • IT Network Support Services

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IntelliNet helps prevent unauthorized access and identity theft for one of the nation’s largest financial institutions.

“IntelliNet provides a level of service and accountability that is hard to duplicate.  They are a customer focused organization that keeps me informed of what’s happening with my network security worldwide.  They are a niche player, focusing on Service Levels and how they add value to our business”.  David Dalton – V.P. Network Operations

IntelliNet provides the following services to this leading pre-eminent financial institution:

  • Intrusion Detection/Intrusion Prevention  Security Monitoring
  • Network Infrastructure Triage engagements
  • Disaster Recovery Support engagements
  • Application Performance engagements 

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IntelliNet successfully completes the design and implementation of a critical DMZ for a leading healthcare clinical operation.

“I liked the solid planning that went into this effort and the open discussion that occurred to refine the change to minimize the risk of system failure.  Of important note, this is a significant infrastructure accomplishment that involved key contributions from across our new IT organization.”  Chuck Siemon – VP IT

In addition to the DMZ, IntelliNet provides the following services to this leading healthcare company.

  • Network Infrastructure Monitoring and Support
  • Remote Help Desk/Break Fix Support
  • Network Assessments
  • Network Re-engineering & Support Services
  • Security engagements
  • Performance improvement engagements

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Copyright 2012 - IntelliNet Corporation

IntelliNet Corporation 1255 Euclid Avenue ▪ Cleveland, Ohio 44115 ▪ (216) 289-4100 ▪ www.IntelliNetCorp.com