IntelliPerform ™ : Gathering and reporting on the metrics you need to meet your Service Level Agreements (SLAs). We watch transactions as they traverse your network and act proactively before service interruptions occur. When a threshold is exceeded, we provide a holistic view of your environment to intelligently isolate and identify where and why the transaction failed. We can then take remedial actions to restore services or transfer the incident to your support staff.

Deliverables:

• Server Monitoring and Reporting
• Applications Monitoring and Reporting
• E-Commerce and Web Site Monitoring and Reporting
• Legacy Monitoring and Reporting
• Trending Information
• End User Experience
• Proactive Response
• SLA Reporting
• Threshold Monitoring
• Custom Dashboards