IntelliWatch ™ : Watching your network services, assets and applications for availability 24x7x365. Then alerting you when issues arise and tracking them to resolution, keeping you updated and documenting our actions along the way.
Deliverables:
- 24x7x365 Monitoring and Alerting
- Trouble Ticketing
- Fault Isolation and Resolution
- Escalation and Notification
- Change Management
- Audit Trial
- SOX/HIPPA Documentation
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