Your Partner for Managed Services and Technology Infrastructure Innovation
Learn about IntelliNet
The IntelliNet story started nearly 20 years ago with a simple plan
Save organizations time and money by offering network monitoring as a service. IntelliNet made the investment in the best tools, smartest engineers, and a Network Operations Center that was fully staffed 24x7x365.
The plan worked, and now IntelliNet manages and monitors thousands of infrastructure end points in 44 states, 25 countries and 4 continents.
Today's IntelliNet now partners with hundreds of organization in providing fully Managed Services and Technology Infrastructure Innovation.
What’s the Difference Between a Help Desk vs. a Service Desk?
When looking at ITSM (Information Technology Service Management) from a high level, it seems as though a help desk and a service desk are the same entity, just using a different name. But is this really the case? Is one service offering more suitable for your organization compared to the other? Let’s take a look at some common differences between the two and how your company may benefit more from one over the other.