Microsoft Office 365 is a great tool for any business, but paired with our Advanced Managed Services, it can go above and beyond your expectations. Efficiency is extremely important if your goals are business growth and security, and our Office 365 - Advanced Managed Services will help you exceed those goals by improving your end-user efficiency as well as scaling up with your company during its expansion. There are many benefits from partnering with our experts here at IntelliNet that you may be unaware of, so I thought it would be beneficial to conduct a quick review. Let’s get started.

What’s Included in Advanced Managed Services

  • Added security tools and support
    Digital security is something every business should be concerned about. Confidential data is shared, created and stored everyday, and it needs to be protected. When you sign up for our Advanced Managed Services, you get access to not only our enhanced spam filter, which thoroughly prevents any harmful attacks to your email system, but also our top-level malware protection program. All of our clients have access to dedicated account managers who serve as a point of contact, easing communication between our team and your. Additional options, such as Cisco AMP and Umbrella, are also available for added security benefits.

  • 24/7 service desk support
    There is nothing more frustrating than non-responsive support when you’re trying to solve a problem with your network. Our Advanced Managed Services clients get access to our US-based Level 1 & 2 service desk - available all day, every day. Our professionals pride themselves on being able to solve problems quickly and efficiently, which results in improved operational efficiency and less downtime for your company. Our knowledgeable team is able to respond faster by leveraging some of the best technology available. This technology enables them to quickly find the root causes of any problems that may be affecting your operations.

  • Data loss prevention
    Having a central location to create, manage and enforce policies for content authoring and document sharing, as well as monitor account activity, is an essential part to securing your network. This reduces the risk of leaking any of your company’s sensitive information to potential threats, keeping it where it belongs. File and desktop restoration is readily available in case any of your technology is compromised by viruses or malware, lost, stolen or destroyed.

  • Management & troubleshooting
    • Our technology and support isn’t limited to just desktop computers, but to all the devices your company uses to operate. This includes:
      • Mobile devices
      • Laptops
      • Printers
      • Patch management
    • Other management perks which help improve operational efficiency include:
      • Consolidated billing
      • Managed server & network
      • Technology asset management
      • SCCM management
      • Configurations

How IntelliNet’s Advanced Managed Services Improves Efficiency

Your IT team will be able to focus on the important tasks that affect business growth, internal efficiency and expansion, while our professionals handle the day-to-day tasks involving network management, configurations, updates and problem solving. Partnering with us allows for the optimization of your IT resource allocation and is vital to the improvement in more efficient operations.

The tools available to our clients, such as our central repository of files and documents, help improve teamwork and collaboration. Your employees will have secure access to anything they need, whether they are in the office or on the road. The dedicated account manager will serve as a point of contact for easy communication, system updates and support whenever it’s needed. Also, our top of the line technology can even assist in predicting issues before they occur, as well as analyze and diagnose any problems, minimizing or eliminating the downtime of your operations.

Efficiency is the name of the game when it comes to our Office 365 - Advanced End-User Services for Office 365. Partnering with IntelliNet allows your team to focus on what matters and gives you peace of mind knowing everything else is being handled by skilled professionals.

If you would like to learn more about our Managed Services for Office 365 and the different service tiers we offer to our clients, don’t waste anymore time! Give our team a call today or contact us through our form. We look forward to speaking with you.